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Trusted by businesses throughout the Bay Area
Frequently Asked Questions
Can you help with more than just repairs?
Definitely. Beyond repairs, we offer IT support for businesses, custom Windows PC builds, secure data destruction, e-recycling, and we sell a selection of new and refurbished devices. We aim to be your long term partner for all things tech.
Do you work on both Mac and Windows computers?
Yes. Our techs are experts in both Apple (macOS, iOS) and Windows ecosystems. From a custom-built Windows gaming PC’s to a liquid damaged MacBooks or iPhones.
How much will my repair cost? Do you give estimates?
We believe in 100% transparency. We provide a clear estimate for your approval before any work begins. For many common issues, we can give you a general price range over the phone. For more complex problems, we offer a diagnostic service to give you a precise and detailed quote.
How long will the repair take?
Turnaround time depends on the issue. We can resolve many software problems on the same day. Common hardware repairs typically take 1–3 days to complete. For complex data recovery or parts that need to be ordered, we will provide you with a clear and realistic timeline along with your estimate.
What kind of warranty do you offer on your repairs?
We stand by our work. We back all our repairs with a 90-day warranty covering parts and labor.