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1150 Murphy Ave, Ste 205 San Jose,
CA 95131
1150 Murphy Ave, Ste 205 San Jose, CA 95131
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1
Type of Device
2
Model
3
Problem
4
Issue Details
5
Contact Information
Device
*
Laptop
Desktop
iPhone
iPad
Other
Next
Laptop Model
*
--- Select Choice ---
MacBook
MacBook Air
MacBook Pro
Razer
Lenovo
Dell
HP
Acer
Desktop Model
*
--- Select Choice ---
Custom PC
iMac
Mac Mini
Mac Pro
Tower or Micro PC
iPhone Model
*
--- Select Choice ---
16
15 Pro Max
15 Pro
15
14 Pro Max
14 Pro
14
13 Pro Max
13 Pro
13
12 Pro Max
12 Pro
12
11
Other iPhone Model
iPad Model
*
--- Select Choice ---
iPad Pro
iPad Model
iPad Air
iPad Mini
Other Model
*
--- Select Choice ---
NAS
Game Console
Printer
IT Support
Other Device
Phone
PCB Circuit Board
Solid State Drive
Hard Drive
Apple Watch
USB Thumb Drive
SD Card
Android Phone
Monitor / External Display
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Problem
Problem Laptop
*
--- Select Choice ---
Tune Up
Virus Or Malware
Liquid Damage
Keyboard Issues
Won't Boot / Storage
Storage / Memory Upgrade
Broken Screen
No Power
Won't Charge
Other / I Don't Know
Battery Issues
Problem Custom PC, Tower or Micro PC
*
--- Select Choice ---
Tune Up
Virus
Won't Boot / Storage
Storage / Memory Upgrade
No Power
Other / I Don't Know
Blue Screen
Software Issues
Freezes
Power But No Video
Problem iMac, Mac Mini, Mac Pro
*
--- Select Choice ---
Tune Up
Virus
Won't Boot / Storage
Storage / Memory Upgrade
No Power
Other / I Don't Know
Freezes
Power But No Video
Problem iPhone
*
--- Select Choice ---
Battery Replacement
Broken Screen
Other
Liquid Damage
Won't Turn On
Audio Issues
Won't Charge
Backglass Damaged
Broken Camera Lens
Problem iPad
*
--- Select Choice ---
Battery Replacement
Broken Screen
Other
Liquid Damage
Won't Turn On
Audio Issues
Won't Charge
Data Recovery
Stuck On Apple Logo
Problem NAS
*
--- Select Choice ---
Other
Won't Turn On
Won't Connect
Printer Issues
Email Issues
Software Problems
Performance Issues
Problem Game Console
*
--- Select Choice ---
Other
Won't Turn On
Won't Connect
Printer Issues
Email Issues
Software Problems
Performance Issues
Hdmi Port
Cleaning
Problem Email Problem
Problem Printer
*
--- Select Choice ---
Other
Won't Turn On
Won't Connect
Ink Issues
Jammed / Stuck
Problem
*
--- Select Choice ---
Other
Won't Turn On
Won't Connect
Printer Issues
Email Issues
Software Problems
Performance Issues
Problem
*
--- Select Choice ---
Other
Won't Turn On
Won't Connect
Printer Issues
Email Issues
Software Problems
Performance Issues
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Next
Issue Details
PO
Serial Number
Return Shipping Preference
*
--- Select Choice ---
FedEx Overnight $65
USPS Priority Mail $28
Rework
--- Select Choice ---
Yes
No
Device Password
Including AC Adapter
--- Select Choice ---
Yes
No
Is data important
*
--- Select Choice ---
Yes
No
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